Appointments

Open Hours

Monday – Friday: 7.00 am – 7.00 pm
Saturday, Sunday and public holidays (except Xmas day): 8.00 am – 2.00 pm

After Hours

For After Hours Services ring – Home Doctor Service on 13 74 25 or visit www.homedoctor.com.au, Wesley Emergency Centre 3232 7333, or the local Public Hospitals.

Fees

• Private fees apply with the exception of Age Pension and DVA Cardholders, and fees are payable at time of consultation
• Bulkbilling for Age Pensioners and DVA Card holders
• Reduced fees apply to other Pensioners, Health Care Card and Commonwealth Seniors Card holders
• A list of common fees is available at Reception
• Cash, cheque, EFTPOS and credit card facilities are available, including AMEX

Appointments

• Appointments are normally made at 10 – 15 minute intervals. Some spaces are kept aside for patients with urgent issues, which will be dealt with promptly.
• We do try to run on time, however we appreciate your consideration if an unexpected delay is experienced. You can help by making a separate appointment for each family member if more than one is to be seen by the doctor.
• To make an appointment, please phone or call in, and indicate whether the matter is urgent. Every effort is made to accommodate your preferred time and doctor where possible. New patient appointments will require a double booking, and patients are requested to arrive 10 mins prior.
• Please also indicate if you require a longer appointment with the doctor for a full check-up, pap smear, insurance medical, counselling, surgical procedures or Full Skin Examinations.
• Interpreter Services can be arranged if we are notified prior to your appointment, or call 131 450. Auslan bookings: 1800 24 69 45 or Bookings@.nabs.org.au
• Dr Levine speaks Afrikaans

Your Privacy

You can be assured that your information is treated as private and confidential. All patient records are treated within the guidelines of the National Privacy Principles available at www.privacy.gov.au

Click the link to read our privacy policy

Prescriptions

In the interests of good medical care, you will generally need to see the doctor in person regarding prescriptions. Prescriptions may be available outside consultation at the discretion of your doctor, however a $10 administration fee may apply for all requested scripts.

*24 hrs notice is required.

Children

There is a play area in the waiting room and toys are available in consultation rooms to help your children feel at home. Change and breast feeding areas are provided on request.

Staff Qualifications

All Doctors have satisfied the training requirements of the Royal Australian College of General Practitioners, and are on the Vocational Register of General Practitioners. In addition, several Doctors have completed a post-graduate Fellowship examination in general practice. We have a commitment to quality general practice and to continuing medical education.